ITEM MUST BE RETUNED WITHIN: 30 DAYS REFUND WILL BE GIVEN AS: Merchandise Credit If the items are not as described, we will offer a Merchandise Credit. In most cases this will be minus shipping and eBay fees, although if it was a blatant mistake by us we'll pick up everything. Bottom line, we want you happy! We will make every attempt possible to resolve the issue if we made a mistake. Please do not assume a mistake is intentional. Let us know if our service could be better!!!